Sam’s Club will raise pay to incentivize workers to stay with the company — and not jump ship to Costco. Sam’s Club, the membership club arm of Walmart, will increase its minimum wage to $16 starting in November from $15 an hour. It will also raise wages for its nearly 100,000 employees, ranging from 3…

In the competitive world of social commerce, TikTok has emerged as a leader by perfecting the art of a seamless in-app purchasing experience. As platforms like YouTube and Pinterest race to replicate this success, their ability to enable users to discover, engage with, and purchase products directly within content will be the deciding factor in…

Suresh Kumar, Walmart’s global chief technology officer and chief development officer, says, "We’re in a new era of retail defined by profoundly personal shopping experiences. Each shopper defines how, where and when they obtain goods, and context is key. The 'why' behind the purchase. Retailers must predict shoppers’ needs, reduce decision-making, and enable highly personal…

In a rapidly evolving digital landscape, search is essential for large enterprises. Early search engines worked as keyword retrieval engines but have since evolved into semantic search engines as customer searches have become broader and less focused on exact words. Retailers continuously personalize their search engines based on customer preferences and engagement patterns. Now, the…

One critical factor to achieving success in retail is understanding consumer behavior. Every day, the average consumer makes tens of thousands of decisions, driven in part by habits, impulses and even laziness. When pushed beyond the threshold, decision paralysis is induced — the paradox of choice. In retail, a proliferation of products within categories is…